Data protection

We make things that work better and last longer. Our products solve real problems with clear design and honest materials.

1. Controller

Raw Living – Luca Rau, Finn Rau und Lian Rau GbR
Hauptstraße 32
35510 Butzbach
Germany

Email: hey@rawliving.store

2. General Information on Data Processing

We only process personal data of our users to the extent necessary to provide a functional online shop as well as our content and services.

The processing of personal data is based on the General Data Protection Regulation (GDPR).

3. Hosting and Shop System

Our online shop is operated via Shopify. The provider is Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

Shopify processes personal data such as IP addresses, order information, payment data, and contact details to provide the shop system.

Further information:
https://www.shopify.de/legal/datenschutz

4. Collection and Storage of Personal Data

When you visit our online shop, information is automatically transmitted by the user's browser to our server or to Shopify. This includes, in particular:

IP address
Date and time of access
Browser type and operating system
Pages visited
Referrer URL

The processing is carried out to ensure the smooth operation of the website and to improve our offerings.

The legal basis is Art. 6 para. 1 lit. f GDPR.

5. Customer Account and Orders

When placing an order or creating a customer account, we process the following data:

First and last name
Billing and delivery address
Email address
Payment information
Order details

The processing is carried out for contract fulfillment in accordance with Art. 6 para. 1 lit. b GDPR.

6. Payment Providers

For payment processing, we transmit payment data to the respective payment service providers used.

PayPal

The provider is PayPal.
Further information:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Stripe

The provider is Stripe.
Further information:
https://stripe.com/de/privacy

Shopify Payments

For payments via Shopify Payments, payment processing is handled by Shopify or its payment service providers.

7. Shipping Service Provider

Shipping is handled by DPD Germany.

For delivery, we transmit necessary data such as name and delivery address to the shipping service provider.

The legal basis is Art. 6 para. 1 lit. b GDPR.

8. Cookies and Consent Management

Our website uses cookies. Consent for the storage of certain cookies is obtained via the Shopify Consent Banner.

Technically necessary cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. For all other cookies, processing is carried out exclusively on the basis of consent in accordance with Art. 6 para. 1 lit. a GDPR.